Ready. Set. Start Here.
Do you have a big event to plan? Need a new logo? A new website or a redesign of an existing site? Maybe you just have a flier that needs some finishing touches. Give us the basics. We’re here to help with everything else.
“Our Web link isn’t working.” “There’s a typo on our event page.” If you have a small Web request that doesn’t need to go through the project request system, we want to take care of it quickly. Fill out this brief Web form and we’ll fix it.
We’ve Taken Your Order.
You’ve told us what you want. We can do it. This is the document that shows you how it will happen! Instead of informal emails and phone conversations, we’re putting our promise in writing. Schedule. Budget. Team members. Action. Responsibilities. We are ready to serve you. First let’s make sure we’re all on the same page.
What You Can Expect
Your project, delivered on time, on budget, with care. You may even talk with four or five different MarComm members. Rest assured, we are talking with each other, too. Our team of professionals believes in collaboration and meeting—no, make that exceeding—expectations.
We strive to deliver perfect products and services on time, and we know that occasionally a rush job will come up. When that happens we will be upfront with you about your options and propose solutions that work within your timeline. If it’s impossible to meet your timing, we’ll let you know right away. Let’s work together and do our best!
Here are our requested lead times (extra time is always appreciated!):
- Quick Web Request (e.g., broken link, redirect)
Zero to 48 hours
- Small Task (e.g., existing logo, existing photos – small quantity)
Five business days
- Project Pieces (e.g., invitation, ad, poster, event site, press release)
Please allow at least six weeks for all projects that include printed materials. Particularly complex projects may require more time. Please get in touch with us as early as possible so we can develop a schedule that meets your needs; if you are concerned that you may not have enough time to execute your project, please reach out to us anyway so we can discuss options that might work for you. Request a project using the MarComm Request Form.
Questions? Comments? Stuck on what to do next?
Give our traffic manager, Gary Epstein, a call at ext. 1348 or email him at firstname.lastname@example.org. If he’s not in, try our main line at ext. 5025. We are at your service!