1) Recognizing Symptoms
- Problems with academic performance (e.g., absences, tardiness, poor performance)
- Problems with career and major (e.g., chronic indecisiveness, lack of alternatives)
- Unusual behavior (e.g., disruptive behavior, excessive emotionality, aggressiveness)
- Traumatic change in relationships (e.g., death in family, divorce)
- References to suicide
2) Responding to Students
- Observe
- Initiate contact
- Offer support and assistance
- Consult with Counseling Center professionals at 410-617-5109
- Refer directly to a professional
3) Responding to Emergencies
- Stay calm
- Talk in clear, straight-forward manner
- Do not leave student unattended
- Arrange for intervention: Counseling Center 410-617-5109, campus police 410-617-5911 (if unusually aggressive or unmanageable)
4) Making a Referral
- Be caring, firm, and straight-forward in your recommendations
- Suggest that the student call or come in to make an appointment Humanities Center, Room 150, 410-617-5109
- Call or walk the student over yourself, if an emergency
- Remind the student that services are FREE AND CONFIDENTIAL
5) About the Counseling Center
- Intake interviews can be scheduled over the phone or in person
- Walk-in emergency counseling is available
- Phone consultation with a professional is available by calling 410-617-5109
- Services include individual counseling, group counseling, and psycho-educational workshops
6) Report Bizarre of Disruptive Behavior
- Dean of Students (410-617-2842)
- Dean of Freshman (410-617-5547)
- Student Life (410-617-2488 or 410-617-5081)
* Partial information obtained from the Association of University Counseling Center Directors' resources.