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Distance Learning Complaint Process for Out-of-State Students

As a Catholic university in the Jesuit tradition, Loyola strives to nurture the formation of "men and women for others" and to provide an atmosphere of cura personalis, care for the whole person, so that each individual can realize his or her full potential. All members of the Loyola community have the right to be treated with courtesy and respect. In this spirit, Loyola espouses the highest ethical standards and expects students, faculty, administrators, and staff to conduct themselves in a manner that upholds these principles. There are several general areas in which these Standards of Conduct apply: official University-wide policies, legal regulations, specialized professional codes of ethics, and generally acceptable standards of personal conduct.

Loyola University Maryland places in highest regard the establishment and maintenance of a campus environment of interpersonal care and personal responsibility. Only when such a community exists can the University fulfill its goal to ensure the intellectual, ethical, social, and spiritual development and growth of its students. Honesty, integrity, and taking responsibility for the welfare of self and others are characteristics of such a community. Loyola, therefore, sets high expectations of its students, as well as members of its faculty, administration, and staff, for conduct that supports the maintenance of a caring community. Students are expected to conduct themselves in such a manner as to ensure the health and welfare of all members of the Loyola community.

To these ends, students are expected to conform to all policies and regulations of the University. These include officially adopted policies such as the Harassment and Discrimination Policy and Procedures, Employee Grievance Policy and Hearings Procedures, Policy on Consensual Relationships, Loyola University Maryland Alcohol Policies and Procedures, and Ethical Use of Technology Policy, as well as policies on academic integrity and regulations concerning parking and the use of the Loyola-Notre Dame Library. Copies of these documents are accessible online on the graduate students policy page. Many of these policies specify procedures for handling alleged violations.

However, students who have exhausted all internal Loyola complaint procedures and who remain unsatisfied may file a complaint with the appropriate agency in the state where the student resides. The Student Grievance Contact Information for Individual States provides phone numbers, emails and/or links to state education agencies.

Loyola University Maryland is accredited by the Middle States Commission on Higher Education (MSCHE), 3624 Market Street, Philadelphia, PA 19104; 267-284-5000. The MSCHE is an institutional accrediting agency recognized by the U.S. Secretary of Education and the Council for Higher Education Accreditation. The Commission’s policy on filing complaints can be found on its website at the following link: http://www.msche.org/documents/ComplaintsInvolvingMemberCandidate.PDF.

Student Grievance Contact Information for Individual States

Students who have exhausted all internal Loyola complaint procedures and remain unsatisfied may obtain contact information for the state in which they reside through a link provided by the State Higher Education Executive Officers website (http://www.sheeo.org/node/434) scrolling to and clicking on the hyperlinked title, Student Complaint Process by State.

State Authorizations

As stated in the catalogue, documents granting accreditation or approval to Loyola University Maryland are available for review in the records office during regular business hours.